•   11 months ago

An unknown error has occurred while processing this request. Please try again later.

while submitting to hub this happened
An unknown error has occurred while processing this request. Please try again later.
when tried to save it this happened
Unknown Error Occurred
An unknown error has occurred while processing this request. Please try again later.
please help
please provide a way to submit to spark hub

  • 10 comments

  • Manager   •   11 months ago

    Hey Christopher,

    Sorry to hear that! I just forwarded your question to the Spark team. Please also check out their support forum here in the meantime: https://developers.facebook.com/community?sort=trending&category=1414783712032889

    Thanks!
    Stefanie

  •   •   11 months ago

    it create empty uncompleted project in spark hub ie no video , no image, no description..etc after showing this error message and still that same error popups when edit those uncompleted projects created and click save / submit

  •   •   11 months ago

    We recently had some issues on Spark AR Hub. Please try again it should be working. Let us know if it continues to fail.

  •   •   11 months ago

    not at all facing same issue again and again please help
    i tried to reupload it as new effect that also end up with this
    error , if this issue continues please postpone hackathon or create an alternative to spark hub to submit our effects

  •   •   11 months ago

    somany people reported that this only happens to instagram submission
    if it takes so long to fix this error please
    change the rule of hackathon
    filter for IG/FB so people can submit effect please understand it ..

  •   •   11 months ago

    please solve it
    if this not going to be fixed
    i will stop using spark ar and switch to lens forever

  • Manager   •   11 months ago

    Hey Christopher - I'm trying to get you more support for this today!

  •   •   8 months ago

    I still have the same problem!

  •   •   8 months ago

    I'm also experiencing this issue!

  • Manager   •   8 months ago

    Hey All - I'll forward your question along and see if I can get you help, but you should post in the Spark AR Facebook Group for quicker help from the pros: https://www.facebook.com/groups/SparkARcommunity/

    Thanks and I'm sorry you're having technical trouble!
    Stef

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